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Indian Railways Authority has set a new SMS system to registered complaint from a moving train. It has set a universal Railway Complaint Number where you can send your complaint belongs to Indian Railway Services. SMS after being accepted by the system, a COMPLAINT ID will be sent to the complainant’s mobile number. By using the COMPLAINT ID, complainant can know the status of its Complaint. The system at regular time intervals on the action taken on your complaint, the complainant will be notified by SMS to the mobile number belongs to.